You asked and we listened - at The Smile Spa we understand that having all the information to hand that you need about your appointment, treatment or even joining us as a new patient, can make all the difference. To help you, we have collated some of the frequently asked questions and provided you with the answers below:
Most dental treatments are designed to be as comfortable as possible. Depending on the type of treatment you’re having, you may feel some pressure or mild discomfort, but your dentist will always take steps to minimise this.
Our team is experienced in using gentle techniques and appropriate pain relief, including local anaesthetic where needed. We’ll check in with you throughout your appointment and can pause at any time if you feel uncomfortable or anxious.
We don’t want cost to be a barrier to looking after your teeth and gums.
After your consultation, we’ll provide you with a clear treatment plan that explains:
Where appropriate, finance options may be available to help spread the cost of treatment. Our team will talk you through everything, so you can make an informed decision that works for you.
We’re always happy to welcome new patients to Capel Dental Care.
If you’ve recently moved to the area and would like to register with us, you can:
From your first visit, our team will take the time to understand your needs and make sure you feel comfortable and well looked after.
Our team has made a number of changes to ensure our practice remains as safe as possible for you, our practice colleagues and clinicians. Dental practices have always been extremely clean and safe environments, yet since the pandemic, we have introduced rigorous new protocols for how we see you once you’re in practice and have invested significantly in technology to ensure we have been able to safely remain open throughout the Covid-19 pandemic.
We’ve extended our opening hours to allow for extra time needed to clean even more thoroughly than normal between appointments. As well as this, we have completely redesigned how we see you in the safest way possible with our new patient journey.
In addition to this, we have invested in air purification units to all treatment rooms for the highest standards of sanitation.
You’re not alone. Many people feel nervous about visiting the dentist, and some experience dental anxiety or phobia.
Our team is highly experienced in caring for nervous patients. We’ll take things at your pace, explain each step clearly, and make sure you feel in control throughout your visit.
We also recommend regular dental health check-ups where possible, as these can help prevent problems from developing and reduce the need for urgent or unexpected treatment, which many patients find more stressful.
Some of our treatments are described as AGP (Aerosol generating procedures), and some are described as non-AGP. Aerosol generating procedures are treatments that involve processes that produce airborne particles (aerosols) that can remain in the air for longer periods of time.
Therefore, when visiting us in practice, you may notice our team wear enhanced PPE in these situations, as well as using air purifiers to ensure our practice is as safe as possible for our patients, clinicians and colleagues.
We understand that you may have other more bespoke questions that aren't necessarily covered above, so we have been building a wide range of articles to answer any additional queries you may have. From oral hygiene help to the best solutions for missing teeth, click below to visit our articles section and find out more.