We can say what we want about our service but we think it would sound even better coming straight from our clients! Please take a moment to browse the testimonial videos on the right:

February 2012, Joy Rogowski 

I would just like to take this opportunity to thank all the staff (and particularly Tim) for the friendly, relaxed atmosphere of The Smile Spa.  As an anxious patient, this helped enormously - enough for me to have my implant with only a local anaesthetic!

From my first consultation with Samantha I was put at ease. She was thorough in explaining what was involved in my selected treatment (plus the alternatives) and the costs involved.

I was kept fully informed about the stages involved and everyone was helpful, caring and knowledgeable. A very professional service throughout.

In summary (and you don't normally hear it about a dental practice!) a very pleasant experience and I am thrilled with my new smile.  Thank you Smile Spa.

January 2012, Dr David R Summers CSci CChem FRSC

It is many a long year since I have felt compelled to write a positive testimonial related to any service I have received, so it is a most pleasant change to be able to do so now.

As a result of a prolonged period of severe dental problems resulting in a number of tooth extractions, the installation of dental implants presented itself as the only viable solution to restore a life where eating normally was once again a real possibility. From the moment I contacted The Smile Spa until the conclusion of the procedures I experienced the highest level of professionalism and courtesy. All staff members I encountered were more than helpful, accommodating and succeeded in creating a calm and friendly atmosphere. Mr Doswell and the nurses who aided him always operated as an effective team and conducted their work in a relaxed but reassuring manner . The technical standard of dental surgery and care were in my opinion second to none: in fact I can say without doubt that I have found simple tooth fillings more arduous than having my dental implants fitted! In addition, time was always made available for my questions and their explanations, and at no time did I feel ‘rushed’ or under any artificial time constraint.

All- in- all an excellent experience, excellent work and an excellent result.

December 2011, Peter, Manchester

After repairing my teeth for a number of years my dentist suggested it was time I thought about replacing some problem teeth. I duly researched and found a practice which could carry out the treatment I required. However, after having my extractions, I noticed the service, which wasn’t great, seemed to get worse.

So I heard a Smile Spa advert, had a look at the website and booked my consultation. The service was fantastic, from entering the Smile Spa for the first time, having the consultation and going through treatment, every member of the team is focussed on providing a first class service. ‘ Peter, Manchester

December 2011, Joanne , Middlesbrough

To Simon, Sue and the whole team at the Smile Spa

I wanted to take this opportunity to say how much I appreciate you all and everything you do. You are all wonderful, friendly people and I feel so relaxed and comfortable everytime I come for an appointment. The Smile Spa should continue to be recommended and rewarded for its service to dentistry!

November 2011, Carol Rae,  Cliffemount Hotel Runswick Bay, Whitby

Dear Simon,

I would like to take this opportunity to express my sincere thanks and appreciation of my total experience with The Smile Spa. As you know, I am a very nervous patient but I need not have worried as the care and understanding of every member of staff has been outstanding throughout.

I would like to mention a few members by name as the care they have given to me was above and beyond what I expected.

Sam, for answering all of my questions and concerns, of which there were many!

Sharon who was there at the start of my treatment, constantly reassuring me and helping me to feel at ease.

Sandra so helpful and bubbly and eager to make my visits a pleasure.

Lynn, such a lovely person, so caring and again helping me to feel at ease.

Lycia and Janet who have given me the most painfree treatments I have ever experienced - absolutely fantastic!

Laura on reception, who has been helpful and moved appointments around for me as if nothing is a problem.

In summary, the total professionalism has been outstanding ,given by people who obviously enjoy working with you.

And last to yourself Simon, who has given me back my confidence. To say I like my new smile would be a complete understatement. I feel able to face the world with a new smile and will be eternally grateful for the kindness and understanding given throughout my treatment.

Once again, thank you very much

Yours sincerely

Carol Rae

October 2011 Geraldine, Murton, Co. Durham

I really wasn’t happy with my smile for quite sometime, I had even managed to perfect a pose for photographs which would capture the better half of my smile. It was a relief when I heard from friends about the Smile Spa and met Simon, who told me he could give me the smile I’d always wanted.

When the veneers where fitted I actually squealed with delight, I was and still am so pleased! My friends and family have noticed I’m very happy to have my photographs taken and I feel so much more confident. I’ve joined the Smile Spa Membership plan as I’ve enjoyed my experience so much and want to ensure my smile always looks good.

 September 2011 Susan Douglas

"I am delighted with my new smile, I just wish I'd had the courage to proceed earlier. I'm really nervous of dental treatment, so I had NuCalm treatment which helped to me to overcome my fears. I'm really pleased with the result."

19.7.11 Lauren McDonough

I would like to Thank all the staff and Simon for giving me confidence in my smile, especially for my wedding day; I couldn't stop smiling.

I have enjoyed my visits and felt very relaxed throughout the process. It was the dest decision I have made and I'm so happy. I will definately recommend the Smile Spa to family and friends.

You can see Lauren's before and after photos here

June 2011

Kevin was a very anxious patient, due to previous dental experiences.  "Simon was the first person I met and he introduced himself, then me to a few members of staff who were present. Those few words and smiles have stuck with me throughout my treatment.... everybody at the practice has been very helpful and friendly. Having joined the membership plan, you will be seeing me again. Thanks Kevin."

28th March 2011

Keith, from Hartlepool visited the Smile Spa to have a dental implant and minor cosmetic treatment. "Tim (the implant dentist) is a great guy, he's very good and Simon was so professional, I really liked the set-up. I've had no problems with the treatments, it's been champion - I'm chuffed to bits, thank you!"

16th March 2011

'A VERY BIG THANK-YOU FOR MY WONDERFUL NEW SMILE'.

I have been meaning to do this for months and must first apologise for not getting round to it sooner. My first visit to The Smile Spa was almost one year ago now and I have no hesitation in saying what an excellent decision it turned out to be! 

When I first arrived my teeth were in a bad way and my overall dental health was really poor. Over approx 10 years my teeth had detiorated and I was totally disillusioned and dissatisfied with dental treatment/care I had received elsewhere. Straight away I could see how professional and caring all staff at the Smile Spa were and after a treatment plan was set up the work got underway. 

During the treatments I felt very at ease and was kept fully informed as to what stage I was at and what was happening next. Part way through the treatment plan it was necessary to make some adjustments to ensure I was following the best course of action whilst bearing in mind, long term benefits and costs. Everyone was very supportive, helpful and caring all the way through, The Smile Spa is a very friendly and professional outfit.

I would like to say an extra special thank-you to Simon, the end result of my Smile Makeover is totally fantastic! Before I got my 'new' smile I used to do everything possible to hide my teeth...now I can't stop smiling and don't even mind having my photo taken-in fact a close-up of my smile is just great!

I have had many a compliment about my new smile...'you look younger/healthier/happier' and 'wow!', I agree with all of these and would recommend The Smile Spa without question. 

So once again a BIG thank-you to ALL the team and I look forward to seeing you tomorrow for my next hygiene appointment.

All the best and lots of SMILES  Alison  x   

18th February 2011

"Just a quick note to say that the service I have received from Smile Spa has been impeccable from start to finish. The reception staff are extremely pleasant and knowledgeable and the dental team superb in way advice was given and for the ultimate implant work carried out. Overall a totally professional practice. The whole team who work at Smile Spa should be rightly very proud."

Denis Dowen, Denis Dowen Estate Agents. www.dowen.co.uk

19th January 2011

"I just can't stop smiling! I love my smile, absolutely love it. Thank you to everyone at The Smile Spa; Simon, Lycia, just everyone!  I can't thank you all enough. This has given me so much more confidence, it's brilliant!"

Sam, Hartlepool

 20th December 2010

"I was always nervous of the dentists so when I was told that to fix my front teeth, there would be a lot of work, I accepted that, although secretly I really hated my teeth after been bullied as a child. I started coming to see Simon Andrews, and after a bit of routine work he asked if I had ever wanted to sort the front teeth. He explained what he could do and it seemed easier for Simon to sort than my previous dentists.

Still a nervous patient, I started the treatment, but with the skill and care from the team, the appointments were painless and its the best thing I ever did - money well spent!

My job involves regular public speaking in front of hundreds of people. I really believe that I would not be so confident had Simon not asked about corerecting my smile.  I regularly have people comment on how beautiful my teeth are and I always tell them its thanks to the Smile Spa."  Ann, Middlesbrough

 13th December 2010

To Simon & the wonderful Smile Spa Team

Thank you so much for your skill, patience, and time, Love from Lyn

8th November 2010

I researched extensively in both the UK and abroad, where I wanted to have my smile makeover. I finally chose to have my treatment carried out by Dr Simon Andrews of The Smile Spa, Teesside.

I am absolutely thrilled with the care and attention he and the team offered me and the final result is fantastic. I now have the smile I always wanted.

Stephen Uppal, Actor

4th November

I just wanted to say thanks to Susie for being so fantastic during my tresatment, as a nervous patient I felt totally a ease with you and am still amazed I have actually had my wisdom tooth out.. finally!!!!

Thanks again, Donna Feeney

22nd September 2010

Hi Simon, I just wanted to say a big "Thank You" for my new smile, it's fabulous, I love it. I was put at ease from the beginning to the end of my treatment, which was painless and very thorough.

The level of care and consideration from yourself and your staff is second to none. "Thank you" for all signing my card, I felt quite special and overwhelmed. I would recommend The Smile Spa to anyone. Once again, many thanks!"  Karen - Middlesbrough

September 2010:

"I would just like to say how much I enjoyed getting my new dentures. After a less than satisfactory previous experience it was a pleasure to be seen by Chris Egan. He put me at ease when we first met and instilled confidence right from the start. In fact I looked forward to my visits with him. He was professional and nothing was too much trouble for him. He explained everything very thoroughly inlcuding any after care I might need.

I would gladly recommend Chris to anyone who needs dentures and am sure he will continue to be a great asset to The Smile Spa." Mrs Wilson, Middlesbrough

"Jason had been thinking about having his teeth done for a long time as he was very conscious of their appearance.
Whilst at school and college he was constantly teased about the way they looked and this had an effect on his confidence. He also thought that the treatment would be painful, which of course it wasn't.
Since having the treatment he has become very confident and smiles all the time! I was so impressed with the results of Jason's smile that I had mine done also.
We are both totally delighted with the results. With mine I have also noticed that it has given my face a fuller look which has made me look younger, FANTASTIC!

We recommended a friend of ours to have some work done and he is also very pleased with his teeth. We both agree that having our veneers is the best thing we have ever spent money on.

Regards,"
Jason and Jacky Lee.